CMSWire: Leading Marketing Through Change: Why Customer Experience and Brand Must Move Together
I recently joined CMSWire’s CMO Circle to discuss how modern marketing leaders can drive business growth by connecting brand, customer experience, AI, and organizational transformation. We explored the importance of building authentic brands, leading through change, and creating marketing organizations that deliver measurable business value—not just campaigns. If you’re interested in the future of marketing leadership and practical strategies for building customer-centric organizations, I hope you’ll enjoy the conversation.
Read the full interview on CMSWire → https://www.cmswire.com/tv/cmo-circle/s3-e5-kip-havel-cmo-of-dexian/
Truly Significant podcast: Creating a Career—and a Life—That Is Truly Significant
Success isn’t measured solely by titles or business results—it’s measured by the positive impact we have on people and the legacy we leave behind. In this episode of the Truly Significant podcast, I reflect on the experiences, mentors, and leadership philosophies that have shaped my career, from building transformative brands to finding purpose beyond the workplace. We also explore why the best leaders cultivate curiosity, maintain interests outside of work, and strive to build organizations that create meaningful value for employees, customers, and communities alike.
Listen to the full podcast → https://podcasts.apple.com/us/podcast/truly-significant-celebrates-kip-havel-cmo-of-dexian/id1506229843?i=1000767667102
Dexian: Purposeful Innovation Starts with Better Questions, Not Better Technology
Innovation isn’t defined by how quickly organizations adopt new technologies—it’s defined by whether they solve the right problem. In this latest Black Sky Thinking article, I explore why leaders should look beneath the surface of business challenges, question assumptions, and design solutions that create lasting value for people, organizations, and communities. Drawing on examples from AI, agriculture, healthcare, and real-world business transformation, the article outlines a practical framework for innovation that is both purposeful and sustainable.
Read the full article → https://dexian.com/blog/purposeful-innovation-in-practice/
Dexian: Purposeful Innovation Starts with Better Questions, Not Better Technology
Innovation isn’t defined by how quickly organizations adopt new technologies—it’s defined by whether they solve the right problem. In this latest Black Sky Thinking article, I explore why leaders should look beneath the surface of business challenges, question assumptions, and design solutions that create lasting value for people, organizations, and communities. Drawing on examples from AI, agriculture, healthcare, and real-world business transformation, the article outlines a practical framework for innovation that is both purposeful and sustainable.
Read the full article → https://dexian.com/blog/purposeful-innovation-in-practice/
HRTech: AI Success Depends on People, Not Just Technology
Artificial intelligence is advancing rapidly, but technology alone won’t transform an organization. In this article, I explore why trust, transparency, continuous learning, and thoughtful workforce planning are becoming the real differentiators for successful AI adoption. Organizations that communicate openly, invest in their people, and balance innovation with human potential will be best positioned to realize AI’s promise and build a more resilient workforce.
Read the full article → https://techrseries.com/guest-posts/ai-is-ready-employees-arent-unless-leaders-get-transparent/
Staffing Industry Analysts: Ethical AI Begins with Leadership, Governance, and Trust
Responsible AI isn’t achieved through technology alone—it requires intentional leadership, strong governance, and a commitment to transparency. In this article, I examine the principles organizations should establish before scaling AI, including ethical decision-making, accountability, bias mitigation, and clear communication with employees and customers. Building this foundation enables organizations to innovate with confidence while earning the trust necessary for long-term success.
Read the full article → https://www.staffingindustry.com/editorial/staffing-stream/how-to-build-a-foundation-for-ethical-ai-
Staffing Industry Analysts: Building Trust in AI Hiring Through Transparency and Human Judgment
Artificial intelligence is transforming the hiring process, but technology should enhance—not replace—the human experience. In this article, I explore why organizations must be transparent about how AI is used throughout recruitment, maintain meaningful human oversight, and ensure candidates understand how decisions are made. Organizations that balance efficiency with trust will strengthen both their employer brand and the candidate experience while preparing for an AI-driven future.
Read the full article → https://www.staffingindustry.com/editorial/staffing-stream/how-to-transparently-use-artificial-intelligence-during-your-hiring-process
Authority Magazine: Leading Through Uncertainty: Five Principles That Build Trust and Drive Results
Periods of uncertainty reveal the true character of leadership. In this interview with Authority Magazine, I share five leadership principles that have guided me through business transformation, mergers, and organizational change—from involving people in the journey and making data-informed decisions to communicating transparently, adapting when needed, and celebrating progress along the way. These lessons reflect my belief that trust, empathy, and purpose are the foundation of resilient organizations and high-performing teams.
Read the full interview → https://medium.com/authority-magazine/kip-havel-of-dexian-on-five-things-you-need-to-be-a-highly-effective-leader-during-uncertain-4976ecfc061c
ASA Podcast: Building Brands That Endure: Lessons from One of Staffing’s Biggest Transformations
On the American Staffing Association’s E2E: From Entry Level to Executive podcast, I share the leadership journey that shaped my career—from my early days in public relations to leading one of the staffing industry’s largest brand transformations. We discuss what it takes to build trust, navigate organizational change, align marketing with business strategy, and create brands that drive long-term growth. It’s a conversation about leadership, transformation, and the decisions that define a career.
Listen to the full podcast → https://hosting-media.riverside.com/media/clips/69826407b8853d93e685297a/american-staffing-associations-studio-composer-2026-2-3__22-9-27.mp3?response-content-disposition=inline&response-content-type=audio/mpeg
National Post: The Graduate Employment Challenge: Why Talent Needs Opportunity, Not Just Education
A college degree has long been viewed as the gateway to career success, yet many graduates are entering one of the most challenging employment markets in years. In this interview with the National Post, I share my perspective on why employer expectations, evolving workforce needs, and rapid technological change are reshaping the transition from education to employment—and what organizations can do to better develop the next generation of talent. Building stronger pathways between education and work isn’t just good for graduates; it’s essential for long-term business growth and innovation.
Read the full article → https://nationalpost.com/news/why-graduates-are-getting-more-pessimistic-about-finding-jobs
You Own the Experience podcast: The Future of Talent: Why Innovation, Kindness, and AI Must Work Together
In this episode of the You Own the Experience podcast, Lydia Wilson and I join hosts Rob Mann and Lauren Jones to discuss how AI, continuous learning, and a culture rooted in kindness are reshaping the future of talent and technology. We explore how organizations can combine innovation with a people-first mindset to create better experiences for clients, candidates, and employees, while preparing their workforces for continual change. Together, we share why curiosity, adaptability, and purpose-driven leadership are becoming essential ingredients for long-term business success.
Listen to the full podcast → https://podcasts.apple.com/us/podcast/the-future-of-it-staffing-innovation-and/id1508026939?i=1000714655592
Dexian: Black Sky Thinking: The Mindset That Shapes the Future Instead of Reacting to It
In today’s environment, reacting to disruption is no longer enough. In this Black Sky Thinking article, I introduce the innovation mindset that challenges leaders to move beyond incremental improvements and begin designing the future they want to create. By combining visionary thinking with practical execution and a willingness to challenge conventional assumptions, organizations can move from adapting to change to leading it—and unlock opportunities that others never imagined.
Read the full article → https://dexian.com/blog/black-sky-innovation-mindset-for-business/
Information Week: Winning Board Support for AI: Turning Skepticism into Strategic Momentum
AI initiatives don’t succeed because of better technology—they succeed because leaders build confidence, align stakeholders, and connect innovation to business value. In this InformationWeek article, I share practical strategies for helping boards move beyond uncertainty by focusing on measurable outcomes, responsible governance, and a clear vision for how AI can strengthen the business. When leaders communicate AI in terms of strategy rather than hype, they create the trust needed to drive meaningful transformation.
Read the full article → https://www.informationweek.com/it-leadership/how-to-persuade-an-ai-reluctant-board-to-embrace-critical-change
FOX Business/CMO.com: Building a Brand That Serves Customers, Partners, and Business Growth
Great marketing extends far beyond advertising—it creates value at every stage of the customer journey. In this interview with FOX Business, I join Aflac CMO Michael Zuna to discuss how marketing can strengthen customer experience, educate the market, support sales, and help organizations navigate complex challenges such as healthcare reform. The conversation highlights the role of marketing as a strategic business function that drives trust, growth, and long-term competitive advantage.
Read the full interview → https://www.foxbusiness.com/features/the-cmo-com-interview-michael-zuna-cmo-aflac
